Privacy Policy

Assistant Helpers™ Privacy Policy

Your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase from our store. By using our services, you agree to the practices outlined below.

1. Introduction

We are committed to safeguarding your personal information and ensuring that your shopping experience remains secure, transparent, and trustworthy. This Privacy Policy applies to all users of our website, including customers, visitors, and account holders.

2. Information We Collect

We collect information to provide a smooth and reliable experience. This may include:

a. Personal Information

When you place an order, create an account, or contact us, we may collect:

Full name
Email address
Phone number
Billing and shipping address

b. Payment Information

We do not store your full payment details. All payments are processed securely through trusted third-party payment gateways. Only basic transaction identifiers are retained for confirmation and support purposes.

c. Website Usage Data

To improve performance and understand how our site is used, we may collect:

IP address
Device type
Browser type
Pages viewed
Time spent on the website
Referral sources

d. Technical Cookies & Tracking

Cookies help us maintain your cart, remember preferences, and analyze website performance.

3. How We Use Your Information

We use collected data to ensure reliable service and a smooth customer experience:

To process and deliver orders
To verify payments and prevent fraudulent activity
To provide customer support and respond to enquiries
To personalize your shopping experience
To improve our website design and product offerings
To send order updates, security alerts, or policy notifications

We do not sell or rent personal information to third parties.

4. How Your Information Is Stored

We take data protection seriously. Your information is stored on secure servers protected by:

Encryption safeguards
Firewall protections
Restricted access controls
Regular security updates

We retain personal information only for as long as required to fulfil the purpose for which it was collected, or as required by law.

5. Sharing of Information

We may share limited information with trusted service providers strictly for operational purposes, such as:

Payment processors
Shipping and delivery partners
Email service providers
Website hosting and analytics services

All service providers are required to protect your information and may not use it for any purpose beyond what we request.

We do not share your personal data for advertising or marketing by third parties.

6. Cookies & Tracking Technologies

Cookies help enhance your browsing experience. They allow us to:

Keep your cart active
Remember your settings
Analyze site performance
Improve product recommendations

You may disable cookies through your browser settings, although this may affect site functionality.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request corrections to inaccurate information
Request deletion of your data where legally permitted
Restrict or object to certain data uses
Request a copy of your stored information

To exercise any of these rights, you can contact us using the details below.

8. Protecting Minors

Our website is not intended for children under the age of 16. We do not knowingly collect information from minors. If information is provided by a child without parental consent, please contact us, and we will remove it promptly.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their policies before sharing personal data.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect improvements, legal updates, or changes in our services. Any revisions will be posted on this page, and the updated date will be clearly indicated.

11. Contact Us

If you have any questions about this Privacy Policy or need help regarding your personal information, please reach out:

Email: support@assistanthelpers.com
Phone: 470-655-6195
Address: 113 S. Perry Street Suite 206 #13417 Lawrenceville, Georgia 30046, USA.